Privacy Policy

1. Information We Collect

When you use Vetted, we collect the following information:

• Contact details: your name, email address, and WhatsApp number
• Service requirements: the role you are hiring for, the working arrangement, your city, your start timeline, and any additional requirements you share in the intake form
• Communication data: messages exchanged with our team, primarily over WhatsApp
• Usage data: pages visited, interactions, approximate location, device information, and language preference, collected through cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Run your search and send you qualified candidate profiles
• Match your requirements against our candidate pool
• Communicate with you about your search and our services
• Measure and improve our website, service, and marketing
• Comply with legal obligations

3. Where Your Data Is Stored

Form submissions are stored securely with our cloud database provider and delivered to our team through internal tools. Access is limited to the Vetted team members who work on your search.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Candidates: only the details needed for matching, such as the role and general location, never your contact details without your consent
• Our licensed legal hiring partner in your market, when you choose to proceed with hiring a candidate
• Service providers: trusted third parties that help us operate, such as hosting, database, analytics, and communication tools
• Advertising platforms: a hashed (irreversibly encoded) version of your email and phone number may be shared with platforms such as Google and Meta to measure the performance of our advertising
• Legal authorities: when required by law or to protect our rights

5. Cookies & Analytics

We use Google Tag Manager and analytics tools such as Mixpanel to understand how the site is used and to measure marketing performance. You can control cookies through your browser settings; the site remains usable if you decline them.

6. Data Security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, but we work to protect your data to a high standard.

7. Data Retention

We keep your personal data only as long as needed to provide our services and meet the purposes described in this policy. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Object to certain uses of your data, including marketing measurement

To exercise any of these rights, contact us on WhatsApp or through our website.

9. International Processing

We serve families in the United Arab Emirates and Saudi Arabia. Your data may be processed on servers located outside your country by the service providers listed above, with appropriate safeguards in place.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with the updated date.

11. Contact

For questions about this policy or your data, contact us on WhatsApp at +971 58 572 7404 or through our website.